Contact Us

Bicester

01869 323223 24hrs

Aylesbury

01296 651000

Client advice during the Coronavirus crisis

We are open and our team are on hand for you and your pets.

As of November 2020, Coronavirus restrictions are being increased again following an increase in Covid-19 cases nationally. The government has decided veterinary practices are essential services and we are pleased that we are able to continue to care for your pets. We are currently able to offer a comprehensive range of veterinary services including vaccinations as well as providing products such as ongoing medications, pet food, flea, worm and tick products. For any products you’d like to order simply call us to arrange for payment and safe collection/delivery of these items.

If you would prefer a video or telephone consultation these are available.

 

The below Q&A provides further details on how we are caring for pets at present.

What conditions constitutes an emergency needing immediate care?

If any of the below are occurring contact us IMMEDIATELY:

 

  • Breathing difficulties
  • Open wound injuries – significant bleeding
  • Trauma (e.g. car accidents)
  • Male cats struggling in the litter tray to pass urine
  • Rabbits neglecting food
  • Swallowing hazards i.e. toys/clothes etc.
  • Ingestion of poison/harmful substances
  • Eye problems
  • Vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Loss of thirst & appetite
  • Struggling to give birth
  • Seizures
  • Significant weakness or collapse
  • Flystrike
  • Struggling to urinate
  • Acute severe lameness

 

I am concerned about my pet’s health in general but I do not think it is an emergency?

We can make an appointment for you to bring your pet to the surgery.

Please contact the practice to arrange an appointment and instructions on how we will keep you and our staff safe to enable us to carry out this treatment for your pet.

 

 

Can I bring my pet in for an INITIAL VACCINATION COURSE?

Yes. We may ask you to wait outside in the car park whilst we examine and vaccinate your pet.

Please contact the practice to arrange an appointment and instructions on how we will keep you and our staff safe to enable us to carry out this treatment for your pet.

 

Can I bring my pet in for its ANNUAL VACCINATION BOOSTER?

Yes.  Please contact the practice to arrange an appointment and instructions on how we will keep you and our staff safe to enable us to carry out this treatment for your pet.

How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?

It is important that you continue to give your pet the appropriate treatments. Please contact us to arrange getting these products to you.

Or REPEAT FOOD and MEDICATIONS?

It is important that you continue to give your pet the appropriate food and medication. We receive regular deliveries of pet food and medications, so there is no concern or reason for stockpiling. Please contact us to arrange getting these products to you, prior to your pet requiring repeat food or medications.

Can my pet still have ELECTIVE OPERATIONS such as Neutering?

Yes. Please give us a call to discuss your pet’s personal situation.

Can I bring in my pet my for a HEALTH CHECK?

Yes. Please give us a call.

Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?

Yes.

The above still hasn’t answered my question?

Please contact us directly

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24/7 Emergency care 01869 323223

Our vets and nurses provide a 24 hour emergency service from our Bicester Veterinary Hospital.